Professional Development Activities Development activities: Goals & objectives Strategies Time Frame Therapeutic and Caring Relationship…
Professional Development – Individual Assignment
Professional Development: Individual Assignment Laid are one of the largest retail chains worldwide, with over 7,000 stores in Europe, North America and Australia and new stores opening every week. Since opening the first store in the UK in 1990, Laid has now grown to over 400 stores in the UK and Ireland. This growth is based on a reputation for providing customers with the highest quality products at substantially lower prices. To achieve this unbeatable offer to a rapidly growing number of customers they have to continue to run a business based on efficiency and high expectations.
Most Importantly to this rapid Roth is the recruitment and nurturing of the best talent. Their Graduate package has helped to drive Laid to number 4 in The Times Top 100 Graduate Employer Survey 2010 and win the prestigious award as The Employer of Choice for General Management. The graduate Job that will be discussed in this assignment is Area Manager at Laid, their philosophy states ‘only the best will id. In result this philosophy has made them a daring force In retail.
Laid are looking for outstanding graduates. Born leaders possessing the drive and ambition to succeed In a demanding and fast-paced environment. Part 1 Employer requirement Requirements held by Laid for the role of their Area Manager graduate programmer are clear, below are key skills and thoughts an individual should consider before applying for the graduate programmer. The type of degree required Is clearly stated on their website. Laid prefer a strong academic pedigree of a 2. 1 .
They believe doing well at your degree subject (whatever It maybe, preferably Business) and gaining something from studying the subject of your choice is not only an advantage to the candidate but also an advantage to Laid, they welcome individuals with their own input of ideas and ways of working so that Laid become an ever growing business. An individual’s outside interests are important. Laid believes participation in leisure activities which involve teamwork, leadership, organization and commitment will provide you vital experiences In the role as an area manager.
Furthermore Laid stress the Importance of excellent social skills as the graduate programmer role Is predominantly a people development role, therefore being able to demonstrate that you have excellent social skills and are capable of motivating a team is essential. However an individual will need to think about the demands of the area management programmer; this may mean that you might not have the time to pursue your leisure activities with quite as much as before. Therefore another skill to take Into consideration Is organization.
Individual assume no previous retail experience Is required as the training businesses provide will comprehensively equip them for the role. This is not the case with Laid. Laid don’t expect an individual to come in with vast retail experience, but they insists whatever you have could serve you guidance to the ole. They hinted graduate candidate’s recruitment is influenced by their attitude, approach and a desire to absorb the Laid culture and systems. Being an Area the exacting standards Laid set. They examined that the skills below are essential to succeed as an Laid Area Manager. Flexible * Focused * Intelligent * Resourceful * Charismatic As a Graduate Area Manager the main role is driving sales. Competition in grocery retailing is a fact of life. Chief among the expectations placed upon Graduates is an ability to apply their intellect to the problems that they face in business. Laid will expect you to think creatively, set your store teams stretching goals and apply a commercial and convincing approach when developing plans for, amongst other things, advertising support for your stores.
Laid state performance at stores is always achieved through good leadership. The challenge of correcting poor performance and improving further good performances from incomplete information will require an individual to identify problems, devise solutions and apply resources whilst emerging and encouraging the work colleagues to ultimately resolve issues themselves. Furthermore graduates knowledge, communication skills and ability to win people over will lead them to set and exceed targets which contribute to Lid’s success.
Overall Laid require candidates to have mentality to drive sales, experience in retail, good leadership, think creatively, strong communication skills, flexible, organization and excellent social skills. The rewards Laid provides its employees recognition of achievement through its rewards. Their incentives packages include a Geek starting salary plus car and much more. Below is what Laid Retail offer to their employees. GEEK for starters – Successful candidates who Join Lid’s Area Manager Graduate Training Programmer will enjoy a GEEK starting salary that rises in stages to Geek after four years, along with fully expensed Audio AH.
There’s also a pension scheme, private healthcare, life assurance, five weeks holiday, international condiment opportunities plus prospects for directorship within five years. Training – Laid believe no other graduate programmer offers so much responsibility so quickly and therefore offer immediate training to their graduates. The training covers the complete spectrum of management, from store operations, reduce trading, financial administration, logistics and property management.
Progression – Laid carefully monitor your progress, when they feel your time has come, which could in some case be less than a year, they reward you responsibility for four to six stores, this may sound demanding but they believe you will be effectively running your own multi-million pound business. Furthermore there will be prospects for condiment to Europe or even further field are a reality within the first three years. Prospects- Laid provides fabulous prospects for personal development. In which they base on your ability rather than the time scale.
For example if a graduate can prove to be an effective, successful area manager, they’ll have every chance of a directorship within five years; with opportunities in store operations, logistics, trading, financial administration, property and central buying. The next page consists, a C.V. relative to the Job role of Area Manager, and I have stated where I met and fulfilled the criteria required. Shade Meanderer’s: 52 SST Benedicts Road, Small Heath, Birmingham, BIO ADD, Mobile: 07769508143, Email: [email protected] Co. Perfunctorily I am studying BAA (Hon.) Business and Finance at Birmingham City University. I am a hard working ; self-motivated individual (This is where I meet ‘motivation’ skill). I previously worked for charity and catering organizations having been doing Business Problem Analysis, I have an excellent knowledge of CIT skills. I’m also a positive, proactive and results-driven worker as I have been working in Kleenex as a self- employer (This is where I meet ‘mentality to drive sales’ skill). I’m experienced in working large organizations also exceeding expectations for customer service delivery..
Having worked at Major retail Ginsburg, I am always aware of the factors concerned by retail business specially a decrease in consumer spending. I had great understanding at my Placement year at Lids, it offered great opportunities to be exposed to every aspect of the business. The level of responsibility that other placement schemes offered was nowhere near the level of responsibility that Laid offered me. (This is where I meet ‘retail experience’ skill. ) When I set goals ; targets I always achieve them to the best of my ability. I occupy my free time by participating in sporting activities such as football and cricket.
This has taught me exchangeable skills such as team work, communication ; game strategy or tactics (This is where I meet ‘creativity skill. ). These skills have given me the ability to express my social skills (This is where I meet ‘excellent social’ skill. ) Key achievements’ have been nominated as my class representative which hold great responsibility as I am responsible for giving the University Board the views and opinions of undergraduates in my group (This is where I meet ‘good leadership’ skill. ) . Recently I have organized an end of trip for my university and had a successful turn out. This is here I meet ‘organization’ skill. ) I participated in my school football team and I had a successful time winning many competitions enabling me to be competitive. (This is where I meet ‘mentality to drive sale’ skill. ) As I was the captain I also took full responsibility and led the team on to much success. (This is where I meet ‘good leadership’ skill. ) I have also valued taking the football fantasy team at school, in which I had to create a team within a budget and in doing so I won, this improving my managerial and financial skills. (This is where I meet ‘creativity skill. Superintendence: Sales Assistant, Ginsburg This part time opportunity provided vast experience in the retail sector, (This is where I meet ‘retail experience’ skill. ) referring to the experience at my placement I was able to handle customers and always had ideas to improvise; working with two retailers enabled me to adapt to different management styles. (This is where I meet flexibility skill. ) Furthermore I experienced working at flexible times, during Christmas I worked for other colleagues shifts and made sure the store kept operating at all times; overall the experience was overwhelming. This is where I meet flexibility skill. Self-Employed, Kleenex (2009-2010) * Door to Door sales (This is where I meet ‘mentality to drive sale’ skill. ) Delivering the goods door to door * Approach to people in a friendly manner (This is where I meet ‘strong * Responsible for making payments on behalf of the customers online and making sure it’s delivered on time (This is where I meet ‘organization’ skill. ) * Successfully profited within a month Catering, Sheffield Park Hotel (2009-2010) * Undertook services for wedding venues from different cultures. Duties included serving guests with food and refreshments (This is where I meet ‘organization’ skill. * Provide a welcoming atmosphere and awareness to any hazards. Bartender and catering, Bangle Lounge (2010-2011) * Duties included handling cash transactions. * Ordering food and delivering it to the requested tables (This is where I meet ‘organization’ skill. ) * Bartender, delivering drinks efficiently * Cleaning surfaces of the restaurants to company standard * Warm greetings to the customers (This is where I meet ‘strong communication’ skill. Fundraiser and administrator, Islamic Relief (2006-2007) I undertook work experience when I was at school and that has benefited me right to this very day. I worked for my manager at a charity organization called ‘Islamic Relief’. I helped to raise money for Islamic Relief by promoting upcoming events across the West Midlands; (This is where I meet ‘organization’ skill. ) it was a great experience helping the poorer countries across the globe. This opportunity helped me to understand how businesses work. I valued working in an office and meeting tasks to the tightest of deadlines. This is where I meet ‘organization’ skill. ) Overall I was very passionate working there. Education and Qualifications 2010 Current: Birmingham City University BAA (Hon.) Business and Finance 2008-2010) slothful 6th Form college * AS Level: Philosophy C * A Level: Religious Studies B, Media Studies B, Business Studies C (2002-2007): Wavered Secondary School: * GEESE: English Language B, Math’s B, Religious Studies A, Applied (Double Award) Business Studies B, Physical Education B, Geography C * GNP: CIT Pass * Key Skills Level 2: English Pass Skills * Sort of person who is given a task and can complete it before the deadline. This is where I meet ‘organization’ skill. ) * I can sometimes be adventurous and come up with own ideas. (This is where I meet ‘creativity skill. ) I am a confident, hardworking, highly enthusiastic and reliable individual who has excellent communicational skills. (This is where I meet ‘strong communication’ skill. ) considered a pro-active and an extremely helpful person who has a strong desire to acquire new concepts, skills and gain new ideas. * I can speak Spanish but not fluent.
And gained Adult Literacy and Numeric Skills Level 1 and Key Skills Level 2 (This is where I meet ‘strong communication’ skill. ) Interests and Existentialistic and reading business news, athletic person, playing football since 12. I regularly go to my local gym. This is where I meet ‘excellent social’ skill. ) Referentially Crow (Personal Tutor), The Sixth Form College Slothful, Slothful, West Midlands, Great 0121 711 1598 Arrant Hare (Business Studies Lecturer), The Sixth Form College Slothful, Slothful, West Midlands, Great Britain, 891 RAW, Email: [email protected] AC. K, Telephone: 0121 704 2581, Fax: 0121 711 1598 part 2 Personal Skills Audit Skill/ Competence I Meet requirements I Exceed requirements I Gap Effective Communication I Have met this requirement in various ways, in the minutes meetings at university, we all had to contribute at least once, communication was effective as my fellow members understood my speech. Furthermore at Ginsburg, my effective communication enabled me to provide excellent customer service, as customer service is a top priority at Ginsburg; I have been rewarded for my efforts of effective communication with an award.
I I have not exceeded this requirement. There are gaps for improvement; I tend to be nervous in presenting information to a group. This nervousness has affected my communication especially last year, although I am more confident with familiar faces in the second year of my degree, I still hesitate as I believe I may say something out of proportion. I Creativity I I have met and exceeded this requirement.
I I have exceeded this requirement in various ways; recently I have produced a movie which includes videos and pictures, in which I was a part of a wedding film business. Although it was a temporary role, I enabled to produce a stunning video, capturing all the basics as well as my own thoughts, the ratings I received was motivating, and may look to engage similar activities in future. I I believe I don’t have any gaps for improvement as I believe I’m effective using my own initiative. I Organization I My organization skills are met in some cases.
As I drive, I am organized with planning ahead before driving, I refer to the weather for weather warning, I carry a spare bulb kit and Jump leads in case of emergency, my organization in that regard has enabled me to keep safe on the road. I I have not exceeded this requirement. I I have many gaps to improve on my effective time management, as I both work and study I struggle to balance the workload, at times I panic when I’m in a rush and therefore I don’t consume the time effectively.
I therefore would need to improve my time management skills so that I can spend time effectively, particularly in a professional environment. I Personal Skills Audit (continued) Skill/ Competence I Meet requirements I Exceed requirements I Gap I Mentality To Drive Sales I I have met and exceeded this skill I My mentality to drive sales has been evidential throughout my personal and working life, throughout my working life I worked in an environment that emphasizes on driven sales.
As once being self-employed, my earnings were based on sales, so I automatically set my mind to selling and making the best out of it. Furthermore the success of that wanted me to work for an employer, Kingsbury provided me skills which enable me to understand how to make a sale, and little details such as presentation and availability of products ensures promised sales. This experience enabled me to exceed this skill. I Not required as I have exceeded this skill. I Flexibility I I have met and exceeded this skill.
I I have encountered several roles at Kingsbury and in to be flexible motivated me provide excellent customer service, furthermore I exceeded this skill at university, during a group project I undertook roles which both included research skills and reflective skills, I found this effective as I didn’t get bored sticking to one role. I I have little gaps for improvement I Retail Experience I I have I I have exceeded this skill as I have vast experience of retail skill. My skills of customer service skills are effective. I have provided customer service skill throughout my working life.
I have provided customer service skill in different sectors of industry, I have provided customer service skills in Restaurant, Bar, Retail and Household goods. I Little gaps for improvement I Personal Skills Audit (continued) Leadership I I have met this skill at my self-employed business. I had a team off three volunteers who lent me hand to run my business, although they were hard errors, my leadership enabled to receive sales at a higher rate, my leadership qualities included, backing of staffs, continuous monitor of employee behavior emotion and feelings. I I have not exceeded this skill.
I There are room for improvements, in my leadership of group activities. I have tended to shy away group activities as I am uncomfortable with authority. However I do need to improve on it as my prospect of employment may suffer. I Excellent Social Skills I I have met and exceeded this skill. I I have exceeded this skill through outside activities such as football, and participation in leisure centers. Recently I organized a 5 a side football tournament, in doing so I created a community group where we all have a drink and talk about world affairs and so on, this enabled me to become effective in social skills.
Furthermore I implement this when I did self-employed business through door to door sales, using my social skills I was able to approach customers in a friendly manner. I Little gaps for improvement. Part 3 Reflection Personal development planning is a learning process the activities of reflection (self- review, skills auditing, evaluation) and planning (learning goals, career planning) are central to this process. PDP is about reflective learning. It can be supported by personal tutors and mentors; it can be self-supported through independent activities, and can also be peer-supported through group activities and feedback from peers.
What I learnt was that PDP generally consists of a series of learning activities designed to stimulate reflection and planning. The nature and scope of such activities will vary with the context and level at which the learner is situated. In general, less experienced learners may be provided with far more detailed activities which structure their learning, whilst more experienced learners may be given less detailed guidance and expected to be far more self-determining of their methods for reflection and planning.
For example I have had a lot of help in knowing what my strengths and weaknesses are, with help from my peers I was able to create a skills audit to identify, this enabled me to work on what skills I need to improve on to have to explore in great detail what employers want from new graduates depending on the different sector or industry you chose to work in after graduation. This has enriched me by giving me a broad view of what skills and attributes organizations tend to value from graduates.
Here are some key points I have learnt. Psychometric tests Most employers are inclined to use psychometric tests to assess the suitability of the candidate, Psychometric tests attempt to objectively measure aspects of your mental ability or your personality. I have encountered psychometric testing as part of the recruitment or selection process, I have struggled with it as I didn’t have any practice, with advice from my PDP tutor, I undergo various practice tests to improve me employment prospects.
Occupational psychometric tests are designed to provide employers with a reliable method of selecting the most suitable Job applicants or candidates for promotion. There are two main types of psychometric tests: 1) Ability Tests – Measure your ability to perform or carry out different tasks. 2) Personality Questionnaires – Measure your way of doing things, and specifically the way you interact with your environment and other people. Aptitude and ability tests are designed to assess your logical reasoning or thinking performance.
They consist of multiple choice questions and are administered under exam conditions. They are strictly timed and a typical test might allow 30 minutes for 30 or so questions. I found this very challenging but at the same time rewarding, now I feel confident in applying bobs and believing I can pursue the career I want to achieve. What I have experience during my time on this module is that numerous employers assess your personalities; I found this experience frustrating as the process was long.
Below illustrates what I learnt from it. Personality Questionnaires Principle behind personality questionnaires is that it is possible to quantify your personality by asking you about your feelings, thoughts and behavior. It presents statements describing various ways of feeling or acting and asked to answer each one on a scale. What I have experienced is the number of questions you are expected to answer varies depending on the particular questionnaire used by the employer.
I believe personality has a significant role to play in providing answers to questions the employer may have regarding your enthusiasm and motivation as well as providing an insight into whether you are going to fit in, in terms of your personality, attitude and general work style. I believe I have proven my enthusiasm, recently at Ginsburg. I have managed to raise charity for a local hospital, I never given up hope as little people were giving little donation, but staying long hours enabled me to help little extra and motivated me to do future charities.
If you pass this stage in most cases employers will call you for a second attempt at this test at an assessment of skills and personal attributes required for the Job. I believe this is a fair method of selection, providing equal opportunities for all candidates and selecting on merit. They are designed to provide employers with as much information as possible about candidates. The employer will have a checklist of competencies , the essential skills and personal attributes required for the Job.. Through research the general and specific skills also correlate to study or academic skills.
During studies if you are successful in utilizing these skills then it can possibly make you further employable compared to other possible candidates. Although this is a broad topic I have digested these skills in three types: thinking skills, people and social skills & finally personal skills. Reflection on studies During my studies I have established thinking skills through reflection, creativity and innovation, analysis and decision making, problem solving, ability to put theory into practice, action planning and organizational skills & finally client and cultural awareness.
During the same process I have established people and social skills; this was successful through team working, self-belief, influence and negotiation, leadership, networking, interpersonal skills and finally independence. Lastly the personal skills I achieved through this process are integrity and honesty, self- awareness, career management, adaptability and flexibility & finally commitment. I have valued from the employee representative fair, where the person in question stated the skills above.